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We will always know we made the right call picking you to represent us. We are so grateful for everything you have done… This is an amazing ending to the year.
We had a very tough case…and initially went to another firm that a friend had suggested. However, my friend’s issue was very different than ours and as far as I’m concerned [that] firm couldn’t have been worse. After paying them a substantial retainer fee after initially a good first meeting, they dropped the ball again and again. They also always sent a different person to represent us in court on our court dates (we barely knew who our lawyer was, but it basically boiled down to who was available that day). They were impersonal and disinterested, making a lot of mistakes that ended up costing us more money. I have a basis for comparison when I say that Susan is exemplary. Thank goodness we found her! I’m only sorry we were not able to hire her first because we wasted a lot of time with inadequate lawyers who could not hold a candle to her. She competently addressed the problems that the first firm created for us and was able get up to speed with all of the confusing things that needed to be done with amazing alacrity and thoroughness.
Very communicative and supportive! Would highly recommend.
Susan advised me on two different occasions, avoiding litigation in both cases. She helped me draft emails, advised me on memorializing in-person conversations, made sure I knew all of my options for taking action, and helped me keep my cool with a frustrating situation.
We were able to work through the situation without going to court. I don’t know what I would have done without her.
I am the second generation owner of a family-run business where I oversee all day to day operations, and my time is very valuable. I told Susan I needed her to handle everything for my case for me so that I could focus my time on running my business. She took care of the case perfectly and I was very happy with the outcome. She clearly knows how to manage the system very well and is very well respected. I highly recommend her services.