Client Testimonials

What our clients have to say about us! Read rave reviews from clients praising our “bed side manner”, our speed, tenacity, and intelligent work.

BRAVA! Masterfully played.
It’s been an honor being represented by you and your firm.

Caregiver Discrimination Client, January 2020

You truly are amazing and we will always know we made the right call picking you to represent us.

We are so grateful for everything you have done for us. This is an amazing ending to the year, and what a way to start 2020 fresh. Congrats to you too for all your hard work.

Pregnancy Discrimination Client, January 2020

Losing my job being pregnant and then having debts and not being able to pay was hard for me. When I thought it was lost then I find you guys. Keep doing the great work.

Pregnancy Discrimination Client, January 2020

My experience with the firm was great – Caroline was very responsive, helpful, and patient with all my questions… she made a very stressful experience more bearable.

CPC Client, 2019

Susan led with a calm clear strategy and direction… Her compassion and ability to see through the client’s eyes -the fear, apprehension, over thinking the worst – sets her sharp knowledge, skills and counsel in motion.

P. Jones

Susan Crumiller was recommended by a friend of my sister. We set an appointment right away and in a sentence, it did not look good. My nerves were raw. Susan led with a calm clear strategy and direction which bolstered confidence and trust as we worked together. The legal team was both efficient and mindful of costs and fees. I cannot say thank you enough for her and the team’s expertise. Without question, Susan is the best for legal representation.

P. Jones

I highly recommend Crumiller P.C., even if just for a consultation to make sure you’ve got the right information! Susan is no-nonsense, and won’t waste your time (or hers) just to make a buck. Plus, she’s a mom of two young kids and is a true advocate for women in the workplace.

I am the second generation owner of a family-run business where I oversee all day to day operations, and my time is very valuable. I told Susan I needed her to handle everything for my case for me so that I could focus my time on running my business. She took care of the case perfectly and I was very happy with the outcome. She clearly knows how to manage the system very well and is very well respected. I highly recommend her services.

Hey all you folks out there needing a great and reliable lawyer. Please keep Susan Crumiller in your files. She was fantastic and really fought the fight to the end and we won. So keep Susan in mind when you need a great, smart lawyer. Thanks Susan…

Susan is a great attorney, who has assisted me on several occasions. She is highly professional, has a lazer focus ability to extract all necessary information, and create a very effective useful presentation of the facts. She is also a very nice, warm person, attractive and makes you feel very comfortable. All my stress vanished when I sat in her office, I felt very comfortable and peaceful. Very highly recommended.

We had a very tough case…and initially went to another firm that a friend had suggested. However, my friend’s issue was very different than ours and as far as I’m concerned [that] firm couldn’t have been worse. After paying them a substantial retainer fee after initially a good first meeting, they dropped the ball again and again. They also always sent a different person to represent us in court on our court dates (we barely knew who our lawyer was, but it basically boiled down to who was available that day). They were impersonal and disinterested, making a lot of mistakes that ended up costing us more money. I have a basis for comparison when I say that Susan is exemplary. Thank goodness we found her! I’m only sorry we were not able to hire her first because we wasted a lot of time with inadequate lawyers who could not hold a candle to her. She competently addressed the problems that the first firm created for us and was able get up to speed with all of the confusing things that needed to be done with amazing alacrity and thoroughness.

I’m so glad I chose Susan Crumiller P.C. My experience with Susan was very comforting and my issue was resolved very quickly, due to her deep knowledge and brilliant diplomatic strategy. I would recommend Susan Crumiller P.C. to anyone who needs a very reliable, highly professional and dedicated lawyer.

Susan, Thank you again!

She is the most professional and trustworthy representation anyone can have.

Janka and Zoltan

She was responsive to questions, quick to fix problems, and made the entire process easy. We enthusiastically endorse Susan.


She’s really smart, well-spoken, and knowledgeable… and good at explaining in simple terms all the legal concepts and processes.

She was always accessible and promptly replied to our endless questions, concerns and problems… which is quite a feat considering that there were so many of us.

She’s also very personable and understands the human element of the legal system, like why our case was so important to us, etc…

It was a complicated case, but we ended up settling on very favorable terms. I highly recommend her to anyone needing legal services.

She was explanatory, communicative and easy to reach at all times during the process. Ms. Crumiller aggressively pursued a successful resolution to my case, and I was able to reach a satisfactory settlement.

… an intelligent, formidable and responsible advocate.

Satisfied Client

Susan advised me on two different occasions, avoiding litigation in both cases. She helped me draft emails, advised me on memorializing in-person conversations, made sure I knew all of my options for taking action, and helped me keep my cool with a frustrating situation.

We were able to work through the situation without going to court. I don’t know what I would have done without her.

I hired Susan Crumiller for a delicate, emotionally and legally complicated dispute involving my older sister, and from the moment she started working — on an urgent, time-sensitive motion, by the way — she re-defined my admittedly cynical view of what a lawyer could do, and actually renewed my faith in the possibilities of the profession. She was at once responsive to my needs and my sister’s needs — which were often at odds — and kept both of us informed as needed in every part of the process. She was tough when she had to be tough, and was forthcoming at every step — when there were procedural choices to be made she explained the potential consequences of each one, and provided thorough, unfailingly excellent advice that led to the best result possible in this particular case, both for my sister and for myself. Look up great lawyer in the dictionary, there’s a picture of Susan Crumiller.

Susan was beyond excellent, she immediately got involved, pursued all the correct relationships and actions needed to resolve the outstanding issues.
She was very professional, friendly, great communicator, and extremely knowledgeable in her field.

I highly recommend Susan.

Ms. Crumiller is a highly dependable attorney. Once I had retained Ms. Crumiller as my attorney, I felt confident that she would handle my case to obtain the best possible outcome.

Susan did a great job at resolving issues. She is smart, knowledgeable, and responsive. She knows how to get things done, and she cares about her clients.

Susan is not only a fine attorney but a very empathetic one. She always responded to my inquiry’s in a very timely manner (often within an hour when not in court) She explained the process and did so with patience when I asked layman type questions. And, the case was won, so she get’s results. Also happens to be a very nice human being.

Susan changed our lives by representing us. We were able to reach a very satisfactory settlement, and throughout the whole process I always felt she genuinely cared about us and our case. She always went out of her way to make sure things were done right. She’s very professional, and very tough. It was incredibly reassuring to have her in our corner.

Susan played a very instrumental part in negotiating a just and fair outcome. I was also pleased in the way she kept me informed throughout the ordeal on the progress of my case. I would highly recommend her services as a loyal, well versed, and straight forward attorney with exemplary and kind disposition.

It is with great pleasure that I write this review of Susan Crumiller who is currently representing me in two complex litigation matters. I am a retired attorney litigator and therefore I realize that, based on my own legal experiences, I am more demanding and discerning than most clients. Yet, Ms. Crumiller has met and exceeded all of my expectations as an experienced Civil and State Supreme Court litigator and tenant advocate.

Ms. Crumiller is not only an extremely knowledgeable attorney but has the type of “bed side manner” and compassion rarely found in (not just) lawyers but professionals in general. She never hesitates to offer detailed explanations of processes or responses to questions or matters that require clarification. She is voracious with her adversaries but courteous, personable, open and kind to her clients.

She is an effective communicator in an outside of the courtroom. I have observed how other attorneys (adversaries) respond and treat her with respect and this in my opinion is often the greatest compliment a litigator attorney can ever receive. I for one know that one of the best decisions I have made was to hire Ms. Crumiller and I look forward to any opportunity I have to recommend her to all who are in similar need in strong professional representation.

Susan was very diligent, efficient and a tough negotiator. Susan kept me abreast of the negotiations every step of the way and also advised me when it was a good time to press hard and when it was a good time to agree to certain concessions. The negotiation started around May of 2015 and was finalized by September 2015 with a signed agreement. Not only did Susan manage to wrap up things quickly and negotiate well on my behalf, she also followed through all the way. Without hesitation, I would hire Susan again if I ever needed her services again. The most important aspect of my relationship with Susan was that she was always available to answer any concerns, questions, issues that I had and always gave me sound advice. In the end all of that paid off to my benefit.


Susan is an amazing attorney. She exceeded my expectations. She was completely fair with billing and has a really diligent practice. I cannot recommend her enough. She is one of the best in the New York City!

After consulting several attorneys, Susan seemed like the best choice for my situation. Her services exceeded my expectations, as she was knowledgeable and always responsive to my questions throughout the entire process. Ultimately, Susan helped us reach a settlement that was beyond what we thought we would be able to receive, given our dire circumstances. From the minute we first met Susan for our consultation, she was extremely professional and always had our best interest in mind.

Susan helped me with [a] very stressful situation with total ease and focus. She immediately knew how to assist me, and how to respond to a deadline based request. I cannot emphasize how much Susan helped and eased the stressful situation I was undergoing. She also was able to get me some monetary award (damages) for false accusations.

I’m so happy Avvo connected me with Susan. She did great work for me, is a thoughtful listener, and a strong advocate. I really appreciate how she went above and beyond to make sure that her work for me was cost-effective and solid. She worked hard for my case and spoke for me with a passionate understanding of how I felt about the case, but also made sure that my money was well spent. She was actually able to save me quite a bit by being frugal and thoughtful about the case and its requirements. This is a lawyer who really cares about both you and your case, and will honestly do her best for you. I highly recommend Susan and her firm.

Susan is an exceptionally talented lawyer. I hired Susan to represent me in a lawsuit and she exceeded my expectations in every respect. Susan knows the law and, perhaps more importantly, she knows how to advocate for her clients. She zealously argued my case at every step, consistently taking exactly the right approach. Her wise counsel was greatly appreciated.


Susan explained not just the letter of the law but also offered the sort of practical, honest, even caring, advice I needed to be confident I was making the right decision—even when that advice meant less business for her and not more. I never for a moment wondered if she had my best interests at heart. She’s also incredibly efficient in the way she thinks and acts, which in a profession where time is literally money, could not be more valuable.

Susan is truly evening the playing field on behalf of individuals like us, and I’m wiser because of my experiences with her, and grateful to have had her on my side.


Susan not only took care of the problem while avoiding court, she walked me through each step, ensured that I knew what was going on and what I should be doing, and that the resolution was both timely and satisfactory.

I recommend Susan regularly to colleagues and friends – she’s amazing!


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