It is with great pleasure that I write this review of Susan Crumiller who is currently representing me in two complex litigation matters. I am a retired attorney litigator and therefore I realize that, based on my own legal experiences, I am more demanding and discerning than most clients. Yet, Ms. Crumiller has met and exceeded all of my expectations as an experienced Civil and State Supreme Court litigator and tenant advocate.
Ms. Crumiller is not only an extremely knowledgeable attorney but has the type of “bed side manner” and compassion rarely found in (not just) lawyers but professionals in general. She never hesitates to offer detailed explanations of processes or responses to questions or matters that require clarification. She is voracious with her adversaries but courteous, personable, open and kind to her clients.
She is an effective communicator in an outside of the courtroom. I have observed how other attorneys (adversaries) respond and treat her with respect and this in my opinion is often the greatest compliment a litigator attorney can ever receive. I for one know that one of the best decisions I have made was to hire Ms. Crumiller and I look forward to any opportunity I have to recommend her to all who are in similar need in strong professional representation.
She was explanatory, communicative and easy to reach at all times during the process. Ms. Crumiller aggressively pursued a successful resolution to my case, and I was able to reach a satisfactory settlement.
Susan Crumiller was recommended by a friend of my sister. We set an appointment right away and in a sentence, it did not look good. My nerves were raw. Susan led with a calm clear strategy and direction which bolstered confidence and trust as we worked together. The legal team was both efficient and mindful of costs and fees.
I was also pleased in the way she kept me informed throughout the ordeal on the progress of my case. I would highly recommend her services as a loyal, well versed, and straight forward attorney with exemplary and kind disposition.
We had a very tough case and initially went to another firm that a friend had suggested. However, my friend’s issue was very different than ours and as far as I’m concerned this firm couldn’t have been worse. After paying them a substantial retainer fee after initially a good first meeting, they dropped the ball again and again. They also always sent a different person to represent us in court on our court dates (we barely knew who our lawyer was, but it basically boiled down to who was available that day). They were impersonal and disinterested, making a lot of mistakes that ended up costing us more money. I have a basis for comparison when I say that Susan is exemplary. Thank goodness we found her! I’m only sorry we were not able to hire her first because we wasted a lot of time with inadequate lawyers who could not hold a candle to her. She competently addressed the problems that the first firm created for us and was able get up to speed with all of the confusing things that needed to be done with amazing alacrity and thoroughness.