Client Testimonials

What our clients have to say about us! Read rave reviews from clients praising our “bed side manner”, our speed, tenacity, and intelligent work.

Susan did a great job at resolving issues. She is smart, knowledgeable, and responsive. She knows how to get things done, and she cares about her clients.

Susan is not only a fine attorney but a very empathetic one. She always responded to my inquiry’s in a very timely manner (often within an hour when not in court) She explained the process and did so with patience when I asked layman type questions. And, the case was won, so she get’s results. Also happens to be a very nice human being.

Susan changed our lives by representing us. We were able to reach a very satisfactory settlement, and throughout the whole process I always felt she genuinely cared about us and our case. She always went out of her way to make sure things were done right. She’s very professional, and very tough. It was incredibly reassuring to have her in our corner.

I was also pleased in the way she kept me informed throughout the ordeal on the progress of my case. I would highly recommend her services as a loyal, well versed, and straight forward attorney with exemplary and kind disposition.

It is with great pleasure that I write this review of Susan Crumiller who is currently representing me in two complex litigation matters. I am a retired attorney litigator and therefore I realize that, based on my own legal experiences, I am more demanding and discerning than most clients. Yet, Ms. Crumiller has met and exceeded all of my expectations as an experienced Civil and State Supreme Court litigator and tenant advocate.

Ms. Crumiller is not only an extremely knowledgeable attorney but has the type of “bed side manner” and compassion rarely found in (not just) lawyers but professionals in general. She never hesitates to offer detailed explanations of processes or responses to questions or matters that require clarification. She is voracious with her adversaries but courteous, personable, open and kind to her clients.

She is an effective communicator in an outside of the courtroom. I have observed how other attorneys (adversaries) respond and treat her with respect and this in my opinion is often the greatest compliment a litigator attorney can ever receive. I for one know that one of the best decisions I have made was to hire Ms. Crumiller and I look forward to any opportunity I have to recommend her to all who are in similar need in strong professional representation.

Susan was very diligent, efficient and a tough negotiator. Susan kept me abreast of the negotiations every step of the way and also advised me when it was a good time to press hard and when it was a good time to agree to certain concessions. The negotiation started around May of 2015 and was finalized by September 2015 with a signed agreement. Not only did Susan manage to wrap up things quickly and negotiate well on my behalf, she also followed through all the way. Without hesitation, I would hire Susan again if I ever needed her services again. The most important aspect of my relationship with Susan was that she was always available to answer any concerns, questions, issues that I had and always gave me sound advice. In the end all of that paid off to my benefit.


Susan is an amazing attorney. She exceeded my expectations. She was completely fair with billing and has a really diligent practice. I cannot recommend her enough. She is one of the best in the New York City!

After consulting several attorneys, Susan seemed like the best choice for my situation. Her services exceeded my expectations, as she was knowledgeable and always responsive to my questions throughout the entire process. Ultimately, Susan helped us reach a settlement that was beyond what we thought we would be able to receive, given our dire circumstances. From the minute we first met Susan for our consultation, she was extremely professional and always had our best interest in mind.

Susan helped me with very stressful situation with total ease and focus. She immediately knew how to assist me, and how to respond to a deadline based request. I cannot emphasize how much Susan helped and eased the stressful situation I was undergoing. She also was able to get me some monetary award (damages) for false accusations.

I’m so happy Avvo connected me with Susan. She did great work for me, is a thoughtful listener, and a strong advocate. I really appreciate how she went above and beyond to make sure that her work for me was cost-effective and solid. She worked hard for my case and spoke for me with a passionate understanding of how I felt about the case, but also made sure that my money was well spent. She was actually able to save me quite a bit by being frugal and thoughtful about the case and its requirements. This is a lawyer who really cares about both you and your case, and will honestly do her best for you. I highly recommend Susan and her firm.

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